Can I pause my subscription instead of cancelling?
The subscription runs month to month and can be cancelled at any time with no exit fee or lock-in. If you need to step away temporarily, the simplest approach is to cancel and resubscribe when you’re ready. Your credits are held for six months from cancellation and restored in full if you resubscribe within that […]
Can I keep using TradieVolt documents after cancelling my subscription?
Yes. Your documents are yours to use for your business regardless of your subscription status. What you lose when you cancel is the team maintaining them. Over time, your details will change, your branding may evolve, and your document suite may no longer reflect your business.
What happens to my documents if I cancel my subscription?
The documents you’ve received stay with you. Cancelling the subscription ends ongoing change requests, the ability to claim new TradieVolt releases or commission new documents, and partner benefits through the MyVolt portal. Any credits you’ve built up are held for six months from cancellation, and restored in full if you resubscribe within that window.
Who owns the TradieVolt documents once they’re delivered to me?
You own the right to use your TradieVolt documents for your electrical business. Everything we produce for you, customised to your branding, licence details, and business information, is yours to use across your operations indefinitely. The underlying design templates, frameworks, and intellectual property that sit behind the TradieVolt platform remain ours. In practical terms, this […]