Can I bulk download my entire document suite?
Yes. If you want a local copy of your full suite, you can download all your documents from MyVolt. This can be useful for backing up, transferring to a new device, or sharing with a business partner. The documents you download are yours to keep, regardless of subscription status.
What happens if my MyVolt access is interrupted?
Your delivered documents are downloadable and can be kept locally if you want a backup copy for offline situations. If the portal itself is temporarily unavailable, your existing documents aren’t affected. For any broader access issues, get in touch and we’ll work through it with you directly.
How do I fill in a PDF without buying software?
Every modern device can fill in a PDF using free tools. On a Windows or Mac computer, the free Adobe Acrobat Reader includes a feature called Fill & Sign that lets you type directly onto any PDF, add checkboxes, and insert signatures. Mac users can also use the built-in Preview app. On mobile, free apps […]
What if I need a specific file format for a purpose you haven’t covered?
Let us know through your MyVolt change request form. We can generally supply documents in formats like Microsoft Word (.docx), Rich Text Format (.rtf), and various image formats, alongside the standard PDF delivery. Unusual formats can be discussed on a per-request basis. The standard PDF delivery covers the vast majority of what customers need, and […]
How do I use TradieVolt documents alongside my job management platform?
That depends on which platform you use. The Resources section of MyVolt includes platform-specific guides for the major job management tools in the Australian and New Zealand market, explaining how to use TradieVolt documents effectively in each environment. For platforms that allow custom template uploads, you can request a version of your TradieVolt document in […]
Can I share documents directly with my customers from the portal?
You can download a document and send it to your customer however you’d normally communicate with them, whether that’s email, messaging app, or printed copy. MyVolt is primarily designed for you to manage your document suite, not as a customer-facing sharing tool. This keeps the access boundaries clean: your documents are yours, and how they […]
Can I download my documents to keep a local copy?
Yes. Every document in your MyVolt portal can be downloaded to your device, saved to your own file system, or uploaded into whatever storage system your business uses. The master version always lives in MyVolt and is kept current as your details change, but you’re free to save local copies wherever suits your workflow.
Can I access my documents from my phone?
Yes. MyVolt is accessible from any device with a browser, including phones and tablets. Documents can be viewed, downloaded, and filled in from a mobile device, which means a tradesperson on site can pull down what they need without going back to the office. Most modern phones can also fill in PDFs directly through the […]
What file format are my documents delivered in?
PDF. Reference documents like capability statements and policies are delivered as finished PDFs ready to use. Operational documents like invoices, quotes, and warranty forms are delivered as PDFs you can complete in any PDF reader using free tools like Adobe Acrobat Reader’s Fill & Sign, or Preview on Mac. If you need a document in […]
Where are my TradieVolt documents delivered?
Through the MyVolt portal. When your document suite is ready, you’ll be notified and can access everything from MyVolt on any device with a browser. Documents are organised and searchable, and new documents added to your suite over time appear in the same place. There’s no separate email delivery, no file-sharing service, and no reliance […]